FAQ

Frequently Asked Questions

Answers to common questions about browsing, ordering, vendors, and platform usage.

Can I place an order directly on the website? +

No. Website pages are for browsing vendors and listings. All purchases continue inside the MyCampus Padi mobile app.

Why do product buttons say Open in App or Order in App? +

This ensures checkout, payments, and order management happen in the app where the full transaction flow is supported.

Can I browse vendors without an account? +

Yes. The marketing website is public and meant for exploration and discovery.

How do I become a vendor? +

Visit the Become a Vendor page and submit onboarding details. Our team will review and guide activation.

Is the campus map live? +

Current map visuals are preview-focused. Interactive routing can be connected to live campus datasets later.

How is fitness tracking handled? +

Tracking data is managed in the mobile app. Website sections present feature highlights and education content.